Delay in data availability on the IMX platform
May 11, 09:52 AESTResolved - This incident has been resolved.May 11, 09:03 AESTInvestigating - We are investigating a delay in data availability on the IMX platform. API responses may contain outdated...
View ArticleIssue with Orderbook services
Jun 13, 12:35 AESTResolved - This incident has been resolved.Jun 13, 10:38 AESTMonitoring - A fix has been implemented and we are monitoring the results.Jun 13, 10:08 AESTIdentified - The issue has...
View ArticleSmall number of mint requests failing with 503
Jun 15, 06:23 AESTResolved - This incident has been resolved.Jun 15, 05:55 AESTIdentified - As a result of a failure with one of our node providers (Alchemy) we are currently experiencing an increase...
View ArticleCollection registration failing
Jul 1, 14:32 AESTResolved - This incident is now resolved.Jul 1, 14:01 AESTIdentified - We have identified the issue and pushed a fix to our sandbox environment where it has been validated.Promoting...
View ArticleDelays in deposit visibility on L2
Aug 7, 20:10 AESTResolved - This incident has been resolved.Aug 7, 19:40 AESTMonitoring - A fix has been implemented and we are monitoring the results.Aug 7, 19:20 AESTUpdate - We are continuing to...
View ArticleElevated error rates and degraded trade API performance
Aug 17, 03:30 AESTResolved - Immutable X experienced elevated error rates and degraded latency from 15:30UTC until 17:30UTC on our trade API endpoints.
View ArticleImmutascan maintenance
Sep 20, 11:50 AESTCompleted - The scheduled maintenance has been completed.Sep 20, 11:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 20,...
View ArticleMigration of Immutable X Sandbox Environment to Sepolia
Oct 23, 17:00 AEDTCompleted - The scheduled maintenance has been completed.Oct 23, 10:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 7,...
View ArticleMigration of Immutable X Sandbox Environment to Sepolia
Oct 23, 21:10 AEDTCompleted - The scheduled maintenance has been completed.Oct 23, 15:11 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 23,...
View ArticleElevated error rates and degraded Orderbook API performance
Oct 26, 09:06 AEDTResolved - This incident has been resolved.Oct 26, 08:31 AEDTMonitoring - A fix has been implemented and we are monitoring the results.Oct 26, 08:03 AEDTInvestigating - We are...
View ArticleElevated API Errors
Oct 27, 15:12 AEDTResolved - This incident has been resolved.Oct 27, 15:02 AEDTMonitoring - A fix has been implemented and we are monitoring the results.Oct 27, 15:01 AEDTIdentified - The issue has...
View ArticleMagic wallet sign-on unavailable for new users
Nov 1, 10:45 AEDTResolved - This incident has been resolved.Nov 1, 10:36 AEDTMonitoring - A fix has been implemented and we are monitoring the results.Nov 1, 10:20 AEDTInvestigating - We are currently...
View ArticleDegraded block production
Nov 20, 14:25 AEDTResolved - This incident has been resolved.Nov 20, 14:25 AEDTUpdate - We are continuing to investigate this issue.Nov 15, 15:58 AEDTInvestigating - We are experiencing degraded...
View ArticleTransition to geth
Nov 22, 09:03 AEDTCompleted - The scheduled maintenance has been completed.Nov 20, 06:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 15,...
View ArticleImmutable zkEVM Testnet outage due to an infrastructure change.
Dec 1, 14:00 AEDTResolved - Immutable zkEVM Testnet experienced an outage due to an infrastructure change.The root cause was fixed and the chain is operational.
View ArticleSome mints failing with 503 errors
Dec 6, 06:41 AEDTResolved - This incident has been resolved.Dec 6, 06:23 AEDTIdentified - An upstream issue with our provider Alchemy is preventing mints from succeedingDec 6, 06:21 AEDTInvestigating -...
View ArticlePaused block production
Dec 6, 09:13 AEDTCompleted - The scheduled maintenance has been completed.Dec 6, 09:11 AEDTVerifying - Verification is currently underway for the maintenance items.Dec 6, 09:03 AEDTUpdate - Scheduled...
View ArticleScheduled Database Upgrade
THIS IS A SCHEDULED EVENT Feb 27, 10:00 - 11:00 AEDTFeb 2, 10:14 AEDTScheduled - Immutable X will be undergoing a scheduled upgrade on February 27th. Please expect limited functionality for...
View ArticleErrors when attempting to use the Immutable X APIs
Feb 27, 14:50 AEDTResolved - This incident has been resolved.Feb 27, 14:38 AEDTMonitoring - A fix has been implemented and we are monitoring the results.Feb 27, 13:04 AEDTIdentified - The issue has...
View ArticlezkEVM: Token bridging operations will be delayed.
Mar 15, 03:00 AEDTCompleted - The scheduled maintenance has been completed.Mar 15, 01:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 8,...
View ArticlezkEVM Shanghai Hard Fork - No downtime expected
THIS IS A SCHEDULED EVENT Mar 27, 09:00 - 10:00 AEDTMar 18, 10:24 AEDTScheduled - As part of our long-term goal of keeping Immutable zkEVM Ethereum-aligned and as close to Ethereum as possible,...
View ArticleIntermittent failures and timeouts when minting - asset-indexing
Apr 11, 10:58 AESTResolved - This incident has been resolved.Apr 11, 10:54 AESTMonitoring - A fix has been implemented and we are monitoring the results.Apr 11, 10:27 AESTIdentified - The issue has...
View ArticleIncreased error rate on sandbox/testnet environment services.
Apr 15, 16:16 AESTResolved - This incident has been resolved.Apr 15, 15:59 AESTUpdate - We are continuing to investigate this issue.Apr 15, 15:54 AESTInvestigating - We are currently investigating this...
View ArticleTransaction submission to zkEVM failing
Apr 20, 22:30 AESTResolved - We identified an issue related to gas pricing that prevents transactions from being submitted to Immutable zkEVM through the Minting API and Passport. Users of these...
View ArticlezkEVM Testnet infrastructure upgrade
Apr 24, 13:48 AESTUpdate - The scheduled maintenance on zkEVM Testnet has been successfully completed. All systems are back online, and you can resume normal operations.Maintenance Start Time: [03:00...
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